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Results

How long were you an afpop Member?

Less than 5 years 9 / 12

75.00%

5-10 years 2 / 12

16.67%

More than 10 years 1 / 12

8.33%

What was the main reason you joined?

Other 11 / 11

100.00%

Are you aware of the services provided to Members by the afpop team?

Yes 6 / 10

60.00%

No 1 / 10

10.00%

Maybe 3 / 10

30.00%

What Services? Please select the ones you have used.

Information Services 4 / 13

30.77%

Group insurance offer 5 / 13

38.46%

Member Discounts/Advantage Directory 1 / 13

7.69%

Social Events 1 / 13

7.69%

None 2 / 13

15.38%

How often did you access afpop's services?

Never 3 / 10

30.00%

Rarely 4 / 10

40.00%

Occasionally 3 / 10

30.00%

Frequently 0 / 10

0.00%

Were you happy with the service provided by afpop?

Yes 4 / 8

50.00%

No 1 / 8

12.50%

Somewhat 3 / 8

37.50%

What was the reason you let your Membership lapse?

Other 8 / 8

100.00%

What would encourage you to reinstate your Membership? Due to this survey being anonymous, if you do wish to reinstate please contact the afpop office either by email info@afpop.com or by phone 282 458 509

Other 7 / 7

100.00%

Would you be open to a follow-up phone call for a more detailed discussion?

No 6 / 7

85.71%

Yes 1 / 7

14.29%

Please state the number you would like us to contact you on.

Other 1 / 1

100.00%

Please include your Membership Nº if you have requested a follow-up phone call.

Other 1 / 1

100.00%