Select a Category

Results

How long were you an afpop Member?

Less than 5 years 32 / 38

84.21%

5-10 years 4 / 38

10.53%

More than 10 years 2 / 38

5.26%

What was the main reason you joined?

Other 35 / 35

100.00%

Are you aware of the services provided to Members by the afpop team?

Yes 27 / 35

77.14%

No 1 / 35

2.86%

Maybe 7 / 35

20.00%

What Services? Please select the ones you have used.

Information Services 21 / 64

32.81%

Group insurance offer 17 / 64

26.56%

Member Discounts/Advantage Directory 10 / 64

15.63%

Social Events 11 / 64

17.19%

None 5 / 64

7.81%

How often did you access afpop's services?

Never 10 / 37

27.03%

Rarely 19 / 37

51.35%

Occasionally 6 / 37

16.22%

Frequently 2 / 37

5.41%

Were you happy with the service provided by afpop?

Yes 22 / 34

64.71%

No 5 / 34

14.71%

Somewhat 7 / 34

20.59%

What was the reason you let your Membership lapse?

Other 33 / 33

100.00%

What would encourage you to reinstate your Membership?

Other 32 / 32

100.00%

Would you be open to a follow-up phone call for a more detailed discussion?

No 25 / 31

80.65%

Yes 6 / 31

19.35%

Please state the number you would like us to contact you on.

Other 6 / 6

100.00%