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Results

How long were you an afpop Member?

Less than 5 years 16 / 25

64.00%

5-10 years 5 / 25

20.00%

More than 10 years 4 / 25

16.00%

What was the main reason you joined?

Other 23 / 23

100.00%

Are you aware of the services provided to Members by the afpop team?

Yes 13 / 19

68.42%

No 1 / 19

5.26%

Maybe 5 / 19

26.32%

What Services? Please select the ones you have used.

Information Services 11 / 28

39.29%

Group insurance offer 7 / 28

25.00%

Member Discounts/Advantage Directory 3 / 28

10.71%

Social Events 4 / 28

14.29%

None 3 / 28

10.71%

How often did you access afpop's services?

Never 4 / 19

21.05%

Rarely 8 / 19

42.11%

Occasionally 6 / 19

31.58%

Frequently 1 / 19

5.26%

Were you happy with the service provided by afpop?

Yes 11 / 17

64.71%

No 2 / 17

11.76%

Somewhat 4 / 17

23.53%

What was the reason you let your Membership lapse?

Other 17 / 17

100.00%

What would encourage you to reinstate your Membership? Due to this survey being anonymous, if you do wish to reinstate please contact the afpop office either by email info@afpop.com or by phone 282 458 509

Other 16 / 16

100.00%

Would you be open to a follow-up phone call for a more detailed discussion?

No 12 / 15

80.00%

Yes 3 / 15

20.00%

Please state the number you would like us to contact you on.

Other 3 / 3

100.00%

Please include your Membership Nº if you have requested a follow-up phone call.

Other 3 / 3

100.00%