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Results

How long were you an afpop Member?

Less than 5 years 8 / 15

53.33%

5-10 years 5 / 15

33.33%

More than 10 years 2 / 15

13.33%

What was the main reason you joined?

Other 14 / 14

100.00%

Are you aware of the services provided to Members by the afpop team?

Yes 9 / 13

69.23%

No 1 / 13

7.69%

Maybe 3 / 13

23.08%

What Services? Please select the ones you have used.

Information Services 3 / 17

17.65%

Group insurance offer 8 / 17

47.06%

Member Discounts/Advantage Directory 0 / 17

0.00%

Social Events 4 / 17

23.53%

None 2 / 17

11.76%

How often did you access afpop's services?

Never 2 / 13

15.38%

Rarely 10 / 13

76.92%

Occasionally 1 / 13

7.69%

Frequently 0 / 13

0.00%

Were you happy with the service provided by afpop?

Yes 8 / 13

61.54%

No 3 / 13

23.08%

Somewhat 2 / 13

15.38%

What was the reason you let your Membership lapse?

Other 13 / 13

100.00%

What would encourage you to reinstate your Membership? Due to this survey being anonymous, if you do wish to reinstate please contact the afpop office either by email info@afpop.com or by phone 282 458 509

Other 13 / 13

100.00%

Would you be open to a follow-up phone call for a more detailed discussion?

No 10 / 13

76.92%

Yes 3 / 13

23.08%

Please state the number you would like us to contact you on.

Other 2 / 2

100.00%

Please include your Membership Nº if you have requested a follow-up phone call.

Other 1 / 1

100.00%