Our partnership with afpop has been a cornerstone of our operations since our very beginning. In fact, our Managing Director, Henrique Pinheiro, has maintained a close relationship with afpop since 1992, recognising early on the importance of providing afpop members with exclusive and advantageous insurance solutions. As one of the first companies to collaborate with afpop, we have been able to offer unique insurance products – such as Health, Home, Motor and Travel insurance – under conditions specially negotiated for afpop and its expatriate community. These tailor-made policies are not typically available to the general public and provide significant benefits to members.

At MEDAL, we understand that insurance is not just about policies – it’s about people. Beyond offering a wide range of insurance products, we take pride in providing exceptional after-sales service through our Dedicated Claims Department. Our team is fully available to support clients throughout the entire claims process, whether it involves pre-authorisation, reimbursement, scheduling expert reports, arranging a replacement vehicle, discussing compensation terms and amounts, or handling any other claims-related inquiries. We work closely with our clients to facilitate communication between all parties involved, ensuring the process is as smooth and stress-free as possible.

We are committed to supporting afpop members through a specialised team that works exclusively to meet their needs. By staying closely aligned with the growth and evolution of afpop, we ensure that our services remain relevant and adaptable to the unique demands of the expatriate community. Whether you’re looking for comprehensive home insurance, reliable auto coverage, health policies designed for peace of mind, or travel insurance for your next adventure, our team is here to guide you through the process with a service that is both personal and professional.